We’re attending events across Essex to help residents understand what they need to do to prepare for the end of analogue phone lines. By 2025, traditional lines will be replaced by a digital landline service. This means that calls will be made over a broadband line.
Telephone providers should contact all residents before anything changes. Depending on the provider, this could be a letter, text, email, postcard or leaflet.
If you’d like to read more about the switch to digital landlines, visit Essex County Council's website.
The Digital Essex team will be at the following events:.
More events coming soon |
This information was last updated as of 19 February 2025.