Commercial operator deployment

Commercial operators

If you’ve been directed to this page it’s likely a fibre broadband service is available or is planned for your premises from one of the commercial broadband network operators listed below. If work to your address is commercial, this means it is funded privately by the operator and is therefore not part of the Superfast Essex programme.

To discover which operator can provide a broadband service for your premises, please visit the links below. If you're on a mobile device, please swipe across to view the entire table and its contents.

If you've been directed to this page from the Essex Design Guide, it's likely you may be after information for developers. You can find this information further down on this page. We are constantly updating this page with updates and information from commercial operators.

Operator	Website	Email	Phone	Speeds offered	Network details	Areas in Essex served	ISPs available on network
	befibre.co.uk	support@be-fibre.co.uk	0330 088 83 83	Up to 900Mbps	The full fibre network will be planned, built, and operated by BeFibre’s sister company – Digital Infrastructure. Utilising existing ducts without having to dig up the town’s roads, the firm’s strategy is to adopt quicker and less disruptive build methods, to lower roll out costs, increase efficiency, and minimise the environmental impact of the network deployment.	BeFibre operate across 80 locations. In Essex we serve Brentwood, Brightlingsea, Clacton-On-Sea and Ingatestone.	BeFibre
	cityfibre.com	cityfibre.com/enquiries	0800 083 6160	Gigabit speed and futureproof broadband, ethernet and 5G services	CityFibre operate the UK’s largest and finest independent full fibre platform.	Benfleet, Billericay, Canvey, Hadleigh, Southend-on-Sea, Rayleigh, Rochford – more to be announced	cityfibre.com/partners
	countybroadband.co.uk	sales@countybroadband.co.uk	01376 562002	Up to 1 Gbps	Internet service provider building and operating full fibre networks across Essex and East Anglia, based in Colchester.	Networks in Basildon, Braintree, Brentwood, Chelmsford, Colchester, Maldon, Tendring, and Uttlesford. Please check your postcode by visiting www.countybroadband.co.uk	We are currently building a Common Wholesale Platform, with three other internet providers, to enable all national ISPs to sell over our networks.
	essexwifi.co.uk	info@essexwifi.co.uk	01376 587930	Up to 1 Gbps	Essex based & local fixed wireless company, part of a larger group which operates nationwide.	North, mid, south east Essex	EssexWiFi
	gigaclear.com	sales@gigaclear.com	03708 637 606	Up to 900 Mbps	UK's largest rural FTTP network based in Abingdon.	Uttlesford District, Epping Forest District, Braintree District, Colchester Borough	www.gigaclear.com/our-partners
	glidegroup.co.uk	enquiries@glide.co.uk	0345 5911 311	Up to 1 Gbps	AltNet provider based in the Midlands servicing the UK and beyond.	Basildon and Essex south	Glide
	hyperoptic.com	support@hyperoptic.com	0333 332 1111	50Mb to 1000Mb	Hyperoptic is a full fibre network operator and ISP with over 900,000 homes passed.	Basildon, Braintree, Brenwood, Chelmsford, Colchester, Epping, Harlow, Maldon, Rochford, Southend-on-Sea, Tendring & Thurrock.	Hyperoptic
	lightspeed.co.uk	hello@lightspeed.co.uk	01775 830 830	1 Gbps	LightSpeed are bringing full fibre gigabit broadband to homes and businesses in the East of England, including South Lincolnshire, Norfolk, Suffolk and Essex.	Clacton-on-Sea, Frinton-on-Sea, Maldon, Witham, Braintree, Halstead, Harwich and Manningtree.	LightSpeed
	litfibre.com	support@litfibre.com	0330 460 4610	Up to 1Gbps	Lit Fibre are building 10Gbps full fibre networks across the UK.	Clacton-on-Sea, Chelmsford, Basildon	Lit Fibre
	openreach.co.uk	www.openreach.com/fibre-broadband/ultrafast-full-fibre-broadband#fibrechecker	N/A	Up to 1 Gbps	We're a wholly owned subsidiary of BT Group and our customers are the 650+ communications providers who sell phone, broadband and Ethernet services to homes and businesses.	Countywide	FTTP providers (openreach.com)
	virginmedia.com	N/A	0345 454 1111	Up to 1 Gbps	We have 47 million UK connections across broadband, mobile, TV and home phone. Our own fixed network currently passes 15.5 million premises alongside a mobile network that covers 99% of the nation’s population with 4G, and almost 200 towns and cities with 5G services.	Large areas of Essex including Chelmsford, Canvey, Billericay, Basildon, Wickford, Southend-on-Sea, Grays, Tilbury	Virgin Media
	voneus.com	broadband@voneus.com	0800 007 3377	30-50 Mbps	Superfast broadband powered by fibre.	Chelmsford, Braintree, Epping, Burnham on Crouch, Wivenhoe, West Mersea, Tiptree, Langley, West Bergholt	Voneus Broadband
	vxfiber.com	N/A	N/A	Up to 1 Gbps	VX Fiber is a Swedish technology company – a digital infrastructure specialist, with more than 20 years’ experience building and operating full fibre FTTP (fibre-to-the-premises) open access networks globally.	Colchester	LILA Connect

Information for developers

If you are a developer looking for an operator to roll out gigabit-capable broadband to a new development, the operators below have let us know that they have developer offers on installing broadband.

Operator	Website	Site offering	Contact details
	openreach.com	Openreach new site offering	Developer portal
	hyperoptic.com	Hyperoptic new build offering	New build request form
	virginmedia.com	Virgin Media new build handbook	Site request form

How have we identified these operators?

As part of an Open Market Review (OMR) held in January 2021, Digital Essex asked all broadband network operators to inform us where broadband coverage is available or planned in Essex. During the OMR process and subsequent consultations, commercial broadband network operators responded and made us aware of their coverage. Additionally, we receive information from Building Digital UK regarding their rolling OMR.

Commercial operators have three years to deploy their commercial plans as stated to Digital Essex in their OMR submission. Unfortunately, Digital Essex has very little sway on the prioritisation of the planned rollout.

Should any commercial operator plans change, Superfast Essex will seek to make the property eligible for inclusion in the programme's future rollout plans.

Further information for residents

The operators’ responses to the OMR are commercially sensitive, therefore Digital Essex cannot publish which operator serves your property on the interactive map. You will need to contact each of the operators listed to see if your address is in their plans for a broadband upgrade, or if a service is already available to you.

Please remember, nobody is automatically connected when broadband becomes available. You will need to contact your service provider and ask to buy a broadband service.