Superfast Essex

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New Public Consultation 2017 - is your property classed correctly on our map? 

The Superfast Essex programme is working to extend superfast broadband across Essex to more than 144,000 homes and businesses by December 2019 under its Phase 2 and recently announced Phase 3 rollouts. 

We recognise that all this work will still leave some areas without access to superfast broadband speeds and Essex County Council wants to ensure that these properties are also included in future plans where possible. 

Our ambition is to make superfast broadband available to nearly all homes and businesses by 2021.

Superfast Essex is working with commercial operators to encourage more private investment in broadband and in a number of areas within the county this is now happening. However, we are aware that sometimes the information we receive from commercial operators is inaccurate.

In order to identify exactly which properties have no superfast connection available or planned to be installed, the Superfast Essex programme would like your help to update its State Aid map of broadband coverage, which shows the status of superfast broadband availability for each property in Essex as we currently know it. Your feedback will help us to establish which areas should be eligible for future work beyond Phase 3.

The information displayed on this map was obtained from network operators during an Open Market Review (OMR) held in 2016 together with other public feedback previously received. 

We therefore invite members of the public to consult the draft interactive State Aid map below and let us know whether or not you agree with the connectivity status for your property as shown here. Please use the online Public Consultation form at this link to submit your response.

Unfortunately, due to the amount of data we are processing, we need to automate this process and therefore a response option via email or hard-copy correspondence is not available. Residents in areas of poor connectivity are encouraged to use the facilities in Essex Libraries or if possible a workplace computer to complete their feedback.

As part of this consultation, we are also contacting broadband network operators in Essex and nationally to capture any updates to their rollout plans, as advised to Superfast Essex in the 2016 OMR mentioned above.

The public consultation runs from Monday 31st July 2017 and will be active for one month, closing at midnight on Thursday 31st August, after which Superfast Essex will analyse the responses received and update the State Aid map. This will then be used, together with the demand registered via our Make the Connection Survey, to underpin future public investment under the Superfast Essex programme. We will share the final map on this page in the autumn of this year, with investment plans to follow later as we shape them.

To read the consultation document, click on the link below:

Interactive NGA State Aid Map (July 2017 Draft)

The Interactive NGA State Aid Map (July 2017 Draft) below shows the latest coverage information based on network operator responses received under the 2016 OMR and Public Consultation and subsequent clarification of these responses by the operators. Some adjustments have also been made in response to feedback received from the public after the 2016 State Aid map was published in November 2016.   



On the map you will see properties classed within the Next Generation Access (NGA) categories as required by EU State Aid legislation to indicate whether superfast broadband is or is not available: NGA Black (More than one superfast provider), NGA Grey (One superfast provider), NGA Under Review (Yellow - Superfast provision under review), or NGA White (No superfast providers). Please consult the key below the map to help you understand how these categories have been applied and what this means for your property.

Please note that the Superfast Essex programme is focused on the areas where there is ‘market failure’, i.e. there is no superfast coverage available and no plans exist to deploy this within the next three years. These are identified as NGA White on the State Aid map. Any properties not classed as NGA White are not eligible for future investment under the Superfast Essex programme.

Please note that all properties planned for work under the Superfast Essex programme are shown as NGA Under Review (Yellow). They will be updated to show as NGA Grey once deployment is completed. It is possible that due to some engineering reasons some properties planned under the current deployment may not actually achieve superfast speeds when the plans are fully implemented. In such cases these properties would then revert to NGA White classification and become eligible for future investment.

Please note this map is not to be confused with the Superfast Essex interactive rollout map, which shows the current Superfast Essex Phase 2 and 3 deployment plans, available at: www.superfastessex.org/maps

NGA State Aid Map Legend:

NGA Black - More than one superfast provider

These areas highlight where broadband coverage of 30Mbps and above is available from more than one broadband network operator. This could be because the coverage has been made available as a result of commercial work carried out by multiple network operators directly, or as a result of the work completed by the Superfast Essex programme which has been followed by independent commercial network operator investment. The broadband speeds available are defined as Next Generation Access (NGA) broadband by Broadband Delivery UK (BDUK) – the team within the Department for Culture, Media and Sport, which is responsible for the national broadband rollout.

Under State Aid rules, Superfast Essex is legally unable to invest in broadband where NGA broadband coverage is available, so these areas will not be eligible for investment under the Superfast Essex programme – because there is already more than one superfast broadband service available.

NGA Grey - One superfast provider

These areas highlight where broadband coverage of 30Mbps and above is available from one broadband network operator. This could be because the coverage has been made available as a result of commercial work carried out by a network operator directly, or as a result of the work completed by the Superfast Essex programme. The broadband speeds available are defined as Next Generation Access (NGA) broadband by Broadband Delivery UK (BDUK) – the team within the Department for Culture, Media and Sport, which is responsible for the national broadband rollout.

Under State Aid rules, Superfast Essex is legally unable to invest in broadband where NGA broadband coverage is available, so these areas will not be eligible for investment under the Superfast Essex programme – because there is already a superfast broadband service available.

NGA Under Review (Yellow) - Superfast provision under review

These areas highlight where broadband coverage is either planned or claimed to exist by a commercial broadband network operator and the State Aid status of that area is still being monitored. All planned work under the Superfast Essex programme is also being classed as under review until work is complete. It is therefore unconfirmed at this stage whether the broadband coverage planned or claimed to be available meets the required Next Generation Access (NGA) guidelines. For this reason, these areas are not currently eligible for investment while further analysis, investigation and review is carried out to assess the standard of the broadband coverage planned or claimed to be in the area. If following further review it is determined a superfast broadband service is not available, these areas will become eligible for investment from the Superfast Essex programme. If you have a comment to make regarding this status for your property, please respond to our Public Consultation at the link above as we would appreciate any feedback you can provide to help us further understand the situation.

NGA White - No superfast providers

The white areas on the map highlight where broadband coverage of 30Mbps and above is not available from any broadband network operator. Properties in some of these areas may be able to access superfast broadband speeds of 24Mbps to 29Mbps, others will have access to broadband speeds much lower – between 2Mbps to 23Mbps.

All white areas remain eligible for investment under the Superfast Essex programme. These properties represent the ‘final 5%’ of Essex which still requires investment to improve broadband coverage. However, not all these areas will be reached with our Phase 3 rollout being planned. We are aiming to reach 97%, so we are expecting there will still be 3% of the county we will not yet reach with our programme. We will have more information on the areas expected to be covered in Phase 3 in May 2017, and this will be reflected on our interactive current and planned broadband coverage map once known.